Remote Support

Terms:

By downloading Aero Admin you agree to allow Southern Business Machines access to your workstation and that you are authorised to allow such permission.

Remote Support incurs a flat fee of $50. A purchase order number may be requested before a remote support connection is made.

If a solution is not obtained via remote support and a call out is required, the remote support fee will not be charged.

 

Instructions:

To allow us access to your workstation you will need to download and run an application called Aero Admin which can be downloaded by clicking on the logo below…

Run the program.

Aero Admin will display your ID which we require to make a connection.

Once we have received your ID we can attempt to connect to your workstation.

 

 

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